At Rose N Petals, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you shop with us. By using our website, you agree to the practices described here.

1. Information We Collect

When you place an order or interact with our website, we may collect:

• Personal details: name, email, phone, billing & delivery address
• Order details: products purchased, payment method, transaction info
• Technical information: IP address, browser type, device info, cookies

This information helps us process your order smoothly and improve your shopping experience.

2. How We Use Your Information

We use your information only for purposes that benefit you, including:

• Processing and delivering your orders on time
• Sending you order confirmations, delivery updates, and service alerts
• Providing customer support and resolving issues
• Offering personalized recommendations and promotions (if you choose to receive them)
• Maintaining security, fraud prevention, and compliance with legal obligations

We never sell or misuse your personal information.

3. Sharing of Information

We respect your trust. Your information is shared only with:

• Delivery partners: to deliver your orders
• Payment gateways: to process payments securely
• Trusted service providers: for website hosting, email, and analytics

All partners are bound by strict confidentiality and data protection agreements.

4. Cookies & Tracking

Like most websites, we use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and shopping cart items
• Show you relevant product recommendations
• Improve website speed and performance

You can disable cookies in your browser settings, but some features may not work properly.

5. Payment Security

We use secure and encrypted payment gateways to ensure that your payment details are safe. We never store your credit/debit card details on our servers.

6. Your Choices & Rights

You have full control over your data:

• Access or update your personal information anytime from your account
• Opt-out of marketing emails by clicking the unsubscribe link
• Request deletion of your account and data by contacting us at rosenpetalsonline@gmail.com

We will respect and process your request within a reasonable time frame.

7. Data Protection

We implement industry-standard security measures (SSL encryption, firewalls, restricted access) to protect your data. While no system is 100% secure, we continuously monitor and update our safeguards.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy to reflect business, legal, or customer needs. Updates will be posted here with the new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: rosenpetalsonline@gmail.com
📞 Phone: 7303365084, 9891550565