Welcome to Rose N Petals! By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing any orders. If you do not agree, kindly refrain from using our website.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old, or accessing the site under the supervision of a parent or guardian. These terms apply to all visitors, users, and others who access or use our services.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is free from errors or omissions. Prices and availability may change without prior notice.

Products like cakes, flowers, and plants may vary slightly in appearance from images shown due to natural variations and seasonal differences.

3. Order Placement

When you place an order on our website, you agree to provide accurate, complete, and current information. You are responsible for any consequences arising from providing incorrect details, such as delivery failures.

All orders are subject to acceptance by Rose N Petals. We reserve the right to refuse or cancel any order at our discretion, including for reasons such as product unavailability, suspected fraud, or errors in pricing.

4. Payment

All payments must be made through the payment options provided on our website. By making a payment, you authorize Rose N Petals to charge the provided payment method for the full amount of your order, including taxes and shipping charges.

We use secure, encrypted payment gateways, but we are not liable for any technical issues caused by third-party payment processors.

5. Delivery

We deliver to the locations specified on our website. Delivery times are estimates and not guaranteed, although we make every effort to deliver on schedule.

Rose N Petals is not responsible for delays due to circumstances beyond our control, such as traffic, weather, courier issues, or natural events. Please provide accurate contact information to ensure smooth delivery.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for details on cancellations, returns, and refunds. By placing an order, you agree to comply with the terms outlined there.

7. Intellectual Property

All content on this website, including images, logos, text, and designs, is owned by Rose N Petals or licensed to us. You may not reproduce, modify, or distribute any content without prior written permission.

8. User Conduct

By using our website, you agree not to:

• Use the website for unlawful purposes or fraud
• Interfere with website functionality or security
• Post harmful, offensive, or misleading content

Violation of these terms may result in termination of your access to our website and legal action if necessary.

9. Limitation of Liability

Rose N Petals is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or purchase of our products, except where required by law.

We take all reasonable care to ensure quality and accuracy, but cannot guarantee perfection in product appearance, delivery, or third-party services.

10. Changes to Terms

We may update these Terms & Conditions from time to time. All changes will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms or the use of our website shall be subject to the jurisdiction of courts in New Delhi, India.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

📧 Email: rosenpetalsonline@gmail.com
📞 Phone: 7303365084, 9891550565